Mobile App FAQ

Within the mobile app, select the profile icon in the top right corner of your screen. Then from the dropdown menu, select “Edit Profile.” Here you can update your picture, bio, and contact information. You can also add any “Languages” you speak or “Interests” to connect with other attendees with similar backgrounds.

To update your notifications, select the profile icon in the top right corner of your screen. Then from the dropdown menu, select “Preferences.” Here you can select the types of messaging you would like to receive. We recommend enabling push notifications to receive timely alerts related to the conference.

To find the conference agenda, click the “Agenda” icon on the app’s home screen, or click the icon in the top left corner of your screen and select “Agenda” from the toolbar. All conference sessions appear on this page in chronological order. You can also look for sessions based on the conference day or by selecting the “Filter” option to search sessions by category (e.g., plenary, symposium, poster session, etc.).

If you want to see more details for a session, simply tap the session title to view a description and speakers. From here, you can also click the location icon and room name to open the conference map and find the session’s location. Additional options include adding the session to your personal schedule or adding notes for the session.

Note: If you don’t see a specific session you’re looking for, please ensure you’ve selected “All” for the conference days and remove any filters.

See a session you want to attend in the Agenda tab? Click the calendar icon to the right of the session. Alternatively, you can click on the session to view more details, and then click “Add to Schedule.” This will add the session to your personal agenda in the mobile app.

You can view your agenda at the bottom of the Home page in the app or by selecting the profile icon in the top right corner of your screen and then selecting “Your Agenda.”

Want to sync your conference schedule to your personal calendar? Within the mobile app, select the profile icon in the top right corner of your screen and then select “Your Agenda” from the dropdown. Then click the “Export Calendar” button. This will add your agenda to your phone’s calendar app, though you may also select a different app to share it with.

Although printing your personal agenda is unavailable, you can access a PDF file of the conference schedule by visiting the conference website here. Click the “Download a PDF version of the Schedule at a Glance” button to save and print the schedule. On the same webpage, you can also download a PDF version of the conference’s Abstract Information, which includes abstract titles, presenting authors, and room information.

Although we recommend using the mobile app for the most up-to-date version of the agenda, this is a great option for those who want a physical copy. Thank you for supporting ISOQOL’s “Going Green” initiative.

Want to request a meeting with another attendee? Within the mobile app, click the icon in the top left corner of your screen and select “Attendees” from the toolbar. Search the name of the person you are requesting a meeting with, and then tap their name from the results to open their profile. You can then message them directly using the “Send a Message” button or request a meeting with them using the “Schedule a Meeting” button. Using the scheduling feature, you can enter a title for the meeting, date, time, location, and note. Click “Send Invite,” and the attendee will receive your request via the mobile app and/or via email, depending on their settings. The meeting will now also appear under your personal conference agenda.

We want to hear what you have to say about the Annual Conference! Be a part of the excitement by sharing your experiences on the mobile app’s Message Board, and stay up to date on the latest news.

To post, click on the “Message Board” icon on the app’s home screen, or click the icon in the top left corner of your screen and select “Message Board” from the toolbar. Type your message in the text box or even share a photo! Once the message is ready to share, click the “Post” button. You can always click the “Delete” icon on one of your posts if you want to remove it. You can also “Like” other attendees’ messages to engage with the board.

All abstract details for the conference are available on the mobile app. When opening an oral, oral brief or poster session in the app, each session description has a hyperlink stating, “Click here to view abstracts.” This link will open a new window to Eventsforce, ISOQOL’s abstract submission software.

If the window does not show the session details right away, close the window and then click the link again. The session details page will show the individual abstract titles, which can be clicked to view the full abstract.

Abstracts will also be available online in the Quality of Life Research Journal Abstract Supplement.

To find out who is sponsoring or exhibiting at the Annual Conference, select the “Sponsors & Exhibitors” icon on the app’s home page or click the icon in the top left corner of your screen and select “Sponsors and Exhibitors” from the toolbar. Here, each sponsor and exhibitor has their own profile that you can open by tapping on their logo. You can read about their organization or even find their contact information.

Exhibitors also have the location of their booth listed on their profile. It appears under their organization name in green text, next to the location icon. Tap that text to open the Exhibit Hall map and view their location.

The mobile app hosts three maps of the conference floor to assist with navigation. These maps include:

• “Ground Floor” where the Registration Desk, plenary room, poster hall, and lunch are located.
• “Conference Floor -2” for smaller session breakout rooms.
  • To get to Conference Floor -2, attendees must exit the Kongress-Foyer, walk across the Glasgalerie towards the river exit, and take two flights of stairs down.
• “Exhibit Hall” for a closer look at the exhibit booth layout on the Ground Floor.

Access the maps by selecting the “Hotel Maps” icon on the app’s home page or by clicking the  icon in the top left corner of your screen and selecting “Hotel Maps” from the toolbar. Then select the map you wish to view.

To find where specific sessions are on the map, navigate to the “Agenda” page from the toolbar, find the session you are looking for, and tap its name to open up its details. The session’s room appears in green text next to the location icon. Tap this text to open up the appropriate conference map, with a pin drop marking the session’s room.

Occasionally, ISOQOL staff will make changes within the mobile app (e.g., if a session gets cancelled, a new registrant is added, etc.). To ensure these changes are reflected within your app, we recommend checking for updates every time you use the app.

Navigate to the app’s toolbar by selecting the  icon in the top left corner of your screen. If your app needs to be updated, you will see a button at the top of the menu saying “Update Now.” Tap this whenever you see it to ensure your mobile app stays up-to-date.

If you think your app may be outdated but don’t see the “Update Now” message, you can always tap “Refresh” at the bottom of the app’s menu.

If you’re experiencing a technical issue with the mobile app, please reach out to EventMobi for support. Click the  icon in the top left corner of your screen, select “Event Information” from the toolbar, and then select “EventMobi Help Desk” to contact EventMobi for support.

It is always a good idea to include our event name (ISOQOL 31st Annual Conference) and information that helps them understand the issue, including your device (e.g., iPhone), operating system (e.g., iOS9), and browser (e.g., the EventMobi app), as well as any steps you took right before you experienced the issue.

If you’re having trouble finding a particular session, attendee, abstract, etc., you can use the app’s generic search function. Click the  icon in the top left corner of your screen to open up the app’s menu. At the top of the menu, type in whatever you’re looking for in the “Search” bar and hit enter/return. This will pull up a list of results, which you can tap on for more information.